FAQ
How can I find the right jewelry size for a child?
On each product page, a “Size” section provides the exact measurements as well as the recommended age for the model. This will help guide you to the most suitable size.
It’s important to keep in mind that children’s growth may vary from one to another. We do our best to ensure our recommendations are as accurate as possible. And if the size you choose doesn’t fit, an exchange is possible* so the jewelry can be worn with comfort and joy.
*Please note: for hygiene reasons, earrings cannot be exchanged.
For more details, you can also refer to our size guide.
How can I take care of children’s jewelry?
Our jewelry is designed to accompany little ones in their everyday lives. Here are a few simple care tips:
- TITANIUM & 316L STAINLESS STEEL (PVD): highly resistant to water and scratches. A soft cloth is enough to clean them.
- VERMEIL (925 STERLING SILVER WITH A 2.5-MICRON LAYER OF 14K GOLD) & 925 STERLING SILVER WITH 18K GOLD PLATING: more delicate – avoid prolonged contact with water, lotions, or perfumes. Remove before swimming or sports activities.
General care: Clean the jewelry with a soft, dry cloth (or slightly damp if needed). Store it in a dry place, ideally in a soft pouch or a jewelry box.
Are your jewelry pieces safe for children?
Yes, children’s safety is our top priority. All our jewelry is made from hypoallergenic materials and free from harmful chemicals. Each piece is designed to be lightweight, comfortable, and safe for children’s sensitive skin.
For safety reasons, please keep in mind that jewelry pieces are still small objects, and chains should not be worn by babies without supervision. We always recommend adult supervision when little ones wear jewelry.
What materials do you use for your jewelry?
At Goldy Bijoux, we use only high-quality, safe materials designed for children’s delicate skin.
Our collections are crafted from different hypoallergenic metals:
- TITANIUM: lightweight, durable, and 100% hypoallergenic, ideal for sensitive skin.
- VERMEIL (925 STERLING SILVER WITH A 2.5-MICRON LAYER OF 14K GOLD): a precious and lasting finish.
- 316L STAINLESS STEEL WITH PVD PLATING: water- and scratch-resistant, well tolerated by sensitive skin.
- 925 STERLING SILVER WITH 18K GOLD PLATING: refined and radiant pieces.
When can little ones start wearing our jewelry?
We offer jewelry suitable for all ages, from newborns up to around 8 years old — and even beyond for certain models (bracelets and necklaces with extension, earrings).
Each product page specifies the size and recommended age to help you choose the most appropriate piece.
We always recommend supervising young children while they wear jewelry to avoid any risk of swallowing or snagging.
If you have any questions, don’t hesitate to reach out — we’ll be happy to help guide you.
How can I place an order?
You can easily place your order online on our website. Select the items you wish to purchase, add them to your cart, and then follow the secure checkout process.
What payment methods do you accept?
We accept secure payments by:
- Credit cards (Visa, Mastercard)
- PayPal
- Gift cards from our shop
Can I return or exchange a piece of jewelry?
Yes, if you are not satisfied with your purchase, you can return or exchange the product within 14 days of receipt, provided it is unworn and in its original packaging.
How can I contact customer service?
For any questions or assistance, you can reach us through:
- Email: info@goldybijoux.com
- Contact form on our website
- Direct message on our Instagram account: @goldybijoux
OTHERS
If you have any further questions, please don't hesitate to contact us! We are here to help you find the perfect piece of jewelry for your child. ☺️💝