FAQ
How to determine what size to buy?
You can consult our size guide.
TO HAVE A RING SIZER YOU CAN CHECK THIS OPTION WHEN YOU CHECK OUT.
How do you take care of jewelry?
1. Clean them with a soft, damp cloth
2. Gently rub the jewelry with a polishing cloth to restore its shine.
3. Keep jewelry in a dry place
4. Remove your little ones' jewelry when they go into the water or do physical activities.
5. May they be carried with love, thinking of you.
Is jewelry safe for children?
Yes, your children's safety is our priority. All our jewelry is made from hypoallergenic materials and free from harmful chemicals. They are designed to be lightweight, comfortable, and safe for children's delicate skin.
What materials do you use for your jewelry?
All our jewelry is crafted from VERMEIL, a combination of STERLING SILVER coated with a generous 2.5-micron layer of 14K gold. With proper care, they will retain their shine and beauty for many years, growing with your little ones.
From what age can children wear your jewelry?
Our jewelry is suitable for both babies and children. We sell extensions if needed. We always recommend supervising young children when wearing jewelry to avoid any risk of ingestion.
How can I place an order?
You can easily place your order online on our website. Select the items you wish to purchase, add them to your cart, and then follow the secure checkout process.
What payment methods do you accept?
We accept secure payments by:
- Credit cards (Visa, Mastercard)
- PayPal
- Gift cards from our store
Can I return or exchange a piece of jewelry?
Yes, if you are not satisfied with your purchase, you can return or exchange the product within 14 days of receipt, provided it is unworn and in its original packaging.
How can I contact customer service?
For any questions or assistance, you can contact us by:
- Email: INFO@GOLDYBIJOUX.COM
- Contact form on our website
- Direct message on our Instagram account: @GOLDYBIJOUX
OTHERS
If you have any further questions, please don't hesitate to contact us! We are here to help you find the perfect piece of jewelry for your child. ☺️💝